Shipping is free on orders over €70 to the Peninsula and the Balearic Islands, choosing standard shipping method. Shipping on orders less than €70 has a cost of €4.50 (except for extraordinary promotions). There is the option of express shipping paying a total amount of €6.95 for the Peninsula and Portugal. The rates for shipments outside the Peninsula, the Balearic Islands and Portugal, in the case of Europe and the United States, are explained below.

Other destinations

* Shipping costs will not be refunded in case of return.

The prices detailed in this paragraph are with VAT included.

· Peninsula, Portugal: €4.50 VAT included
· Balearic Islands: €4.95 VAT included.
· Canary Islands: €9.95 VAT included.
· European Union: €9.95 VAT included.
· Rest of Europe: €12.95 VAT included.
· United States and Canada: €24.95 VAT included.
· Rest of the world: €34.95 VAT included.

For shipments in Europe and the rest of the world, depending on location, the delivery time ranges between 15 and 45 days respectively. For member countries of the European Union, the maximum delivery time will be 10 working days.

Once the order is placed, you will receive an email with the purchase confirmation. Once it is ready to ship, you will receive an email with shipping confirmation. If you have any other questions, do not hesitate to contact us at clients@humpier44.com

If after the shipping period you have not received the order, please contact customer service at customers@humpier44.com with your first and last name, order number, date the order was placed and we will respond as soon as possible.

Yes, only if you are in Madrid. You can pick up your order at our flagship in C/ Campoamor nº9, 28004, and at DONTO STORE in Guzman El Bueno, 72, 28015.

Opening hours Monday to Friday between 10.30 - 15.00 and 17.00 - 20.00. Saturdays from 11.00 to 15.00. You will be notified via email before the store pick up and it will be essential that you bring both the order number and the name of the user who made the purchase.

Translated with DeepL.com (free version)

If you have placed an order and want to cancel it, immediately contact our customer service by email atclients@humpier44.com and we will resolve it as quickly as possible.

If your order has arrived and you were not at home, don't worry! Send us an email to clients@humpier44.com with your first and last name, order number and telephone number and we will coordinate the delivery with you again.

You have a period of 15 calendar days, counting from the date of receipt, to make any exchange or return of your purchase. Exceptionally we increase the deadline to 30 days during the Christmas period (from December 1 to 31)

If the product received has manufacturing defects, you have a period of 3 months to replace it with a new one.

Exchanges and returns processed physically will only be accepted from Monday to Friday.

You must write us an email to clients@humpier44.com within 3 months of receiving your purchase and we will tell you how to proceed.

You must write us an email to clients@humpier44.com within 30 calendar days after receiving your purchase and we will tell you how to proceed.

To register your exchange request through our form (https://returns.itsrever.com/humpier), you only need the order number and the email with which you placed the order.
Items must be in the same condition in which they were received. You can choose between taking the order to a delivery point or requesting collection. Another order number will be generated and sent within our usual delivery times. Exchanges and returns processed physically will only be accepted from Monday to Friday.

If there is a difference in the order amount, a payment link will be generated to pay the difference. In the event that it is an exchange on the same item with different amounts due to temporary promotions, the difference must also be paid.

From the moment you receive the order, you have 15 days to register your return request through this form (https://returns.itsrever.com/humpier), you only need the order number and the email with which you placed the order. Items must be in the same condition in which they were received. You will immediately receive both the return label by email and the refund to the original payment method or via an IBAN number. Returns will have a cost of €5.00.

Nuestra política de cambios y devoluciones NO permite devoluciones o cambios con el objetivo de volver a adquirir los mismos artículos aplicando rebajas y/o cupones de descuento no utilizados en la compra original. En caso de detectar esta práctica, Humpier se reserva el derecho de:

- Anular la segunda compra realizada con la rebaja o el cupón de descuento en cuestión.
- Rechazar el reembolso de la compra inicial.
- Adoptar cualquier otra medida necesaria para prevenir el uso indebido de los códigos promocionales.

Asimismo, todos los artículos adquiridos con descuentos y/o promociones están sujetos a las mismas políticas de cambios y devoluciones aplicables a los productos de precio regular, sin excepciones.

You can check the general measurements of each product in the section corresponding to each one. Click on the measurements table to see the cms and compare with your body measurements.

In the section of each product (as well as on the care label inside the garments) you will find the particular characteristics and care to keep your product in optimal conditions.

You can enter your code just before making the purchase. When placing your order, after the payment options, there is a box where you can enter the code you have.
If valid, the discount will be applied to the order summary. The system will not accept 2 different coupons or discounts on the same purchase.

You can pay for your purchase using a VISA or MASTERCARD, Apple Pay or Google Pay.
Payment through PayPal. Directly to the Humpier account offered at checkout.
Payment by Bank Transfer. Indicating the name and surname, as well as the order number.
Payment through Bizum.
Payment via Klarna.