Privacy policy

HOLDER IDENTIFICATION

Who is responsible for the processing of your data?

Humpier is a registered trademark, property of HUMPIER S.L., with CIF: B42898221, domicilio fiscal Calle Miño 8-C. Polígono Industrial Conmar. Ajalvir 28864 Madrid, and whose contact person is the communication agency Guateque Agency owned by Humpier S,L, and, with contact telephone number: 617713935.  Humpier S,L is solely responsible for your personal data (user registrations, purchases and newsletter and other points specified below) and of data that we access through another means or activity (such as cookies when you browse our websites).

Our contact email for any question related to the privacy of your data is: hola@humpier44.com

PERSONAL DATA PROCESSED

At Humpier we only request the data necessary to be able to comply with the service we provide you.

The channels from which your data may come are the following:

  • Information directly provided: When you make an online purchase on our website, when you register as a user on our website, when you request information on our contact form, when you contact us through the website or by any other means by which you voluntary decide to contact us.

  • Sometimes we collect information automatically, for example, when we use cookies to make it easier for you to navigate and understand how to use our web pages.

PURPOSE OF TREATMENT

The personal data provided is used exclusively for the following purposes:

ONLINE PURCHASES AND SERVICES

Make and process online purchases on our website, with home delivery.

Manage your registration as a user on our website.

Sending an email with the details of your order.

Legal basis: Compliance with a contractual relationship. We will not request your consent to send advertising and/or newsletters, because we have never done such a thing, nor do we intend to do so.

Data we process: Personal data, contact and shipping data, billing data that you send us in the purchase and shipping forms, as well as purchase history. We collect the IP address when you shop online to prevent fraud. If you manage a payment through our website, your data will be sent directly through the payment gateway to the payment service provider, without Humpier accessing any data related to your transaction in compliance with applicable regulations.

For what purpose do we process your personal data?

At Humpier we process the information provided to us by people who are interested in our sector (fashion, travel, promos, etc...) in order to attend to the query raised and/or send them the requested information and/or provide the products or services requested and carry out accounting, fiscal and administrative management, as well as send commercial communications about our products and/or services.

CUSTOMER SERVICE

Respond to any queries you may make, and manage the services or requests you request.

Legal basis: Your consent and our legitimate interest, to attend to said queries and requests.

Data we process: The personal data you share, as well as the history of communications with us.

How long will we keep your data?

The data will be kept as long as the commercial relationship is maintained, and where appropriate, during the years necessary to comply with legal obligations.

What is the legitimacy for the processing of your data?

We indicate the legal basis for the processing of your data: Execution of a contract (Provision of the requested services); Legitimate interest of the person in charge (Sending commercial communications). Consent (To address any question raised through the contact and suggestion forms).

Which recipients will your data be communicated to?

No data will be transferred to third parties, except by legal obligation.

 OTHER RECORDS AND ACTIVITIES

Perform statistics and analysis for internal use in the organization, on customer preferences in products, services or activities.

Legal basis: Regarding the statistical and profiling activities, our legitimate interest (to improve the advice and recommendation of our products and services).

Data we process: Personal data, contact and shipping data, billing data that you send us in the purchase and shipping forms, as well as purchase history.

WITH WHOM DO WE SHARE THE INFORMATION

We only share your personal data when it is essential to comply with the service we offer.

In online purchases with home delivery, we provide your data with the shipping address to the transport company to satisfactorily deliver the order. We also indicate the contact telephone number in case any problem arises with the delivery.

In addition, we have an agency that processes invoices and presents our taxes. To do this, we send them the billing information that you provide us during the purchase process.

No other data will be communicated to third parties, except legal obligation.

DATA PRESERVATION

We intend to keep your data only for as long as it is necessary for the purpose for which we process your data, to satisfy your requests or to comply with legal obligations.

We may retain some personal data to comply with our legal, administrative or regulatory obligations, as well as to administer our rights (for example, to assert our claims in court) or for statistical or historical purposes. When we no longer need to use your personal data, it will be deleted from our systems and records or anonymized so that we can no longer identify it.

Data transfers to third countries: No data transfers to third countries are planned.

USER RIGHTS

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.

Right to file a claim with the control authority (agpd.es) if you consider that the treatment does not comply with current regulations.

You can request any change, modification or deletion of your data by contacting us through our email:  hola@humpier44.com

PROTECTION OF YOUR PERSONAL DATA

We are committed to protecting your personal data and taking all reasonable precautions to do so. We contractually require that trusted third parties with whom we may share your data do the same. We always do our best to prevent unauthorized access to the personal data we process. Because the transmission of information over the Internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. We use data encryption, as well as firewall systems to prevent unauthorized access.

What are your rights when you provide us with your data?

Anyone has the right to get confirmation about whether in Humpier we are treating personal data that concerns them or not.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, when appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data. In this case, Humpier will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. You can materially exercise your rights by contacting the email address: hola@humpier44.com

If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

In the event that you feel your rights have been violated regarding the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from their website: www.agpd.es

How did we obtain your data?

The personal data that we process at Humpier comes from the interested party. The categories of data that are processed are:

  • Identification data.
  • Postal and electronic addresses.
  • Commercial information.

SOCIAL NETWORKS AND USER GENERATED CONTENT

Any content sent to one of our Social Networks (Facebook, Instagram, Tiktok, Twitch, Twitter, Blog, Reviews...) can be seen by the public, so you should be careful when providing certain personal data (for example, financial information or your address details). We are not responsible for any actions taken by other people if you post personal data on a public page and we recommend that you do not share such information.

LINKS TO THIRD PARTY SITES

From the website, you may be redirected to content from third-party websites. If you follow a link to any of these websites, please note that they have their own privacy policies and that we are not responsible for those policies. We recommend that you review those policies before submitting personal data to those websites. Humpier cannot always control the content posted by third parties on its websites, so it does not assume any responsibility for such content. However, we will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content on question.